ACH Authorization Requirements
By entering "YES" below, you agree to the following terms:
I understand that this authorization will be effective until I complete and return a Voluntary Termination of ACH Draft form at City Hall stating that I no longer desire this service, also allowing reasonable time for the City of Lowell to act on my notification. I also understand that if corrections in the debit amount are necessary, it may involve an adjustment (credit or debit) to my utility account only. No checks are issued at the counter at City Hall.
I understand my drafts will not end until my final bill has been processed if I am closing out my current water account with the City of Lowell.
I understand my draft account is controlled by the consumption or amount of water that I use monthly. The draft amount will not necessarily be the same each month due to either more water used or a potential rate increase. Also, if a leak goes unnoticed by me and the City of Lowell prior to the draft, I understand that the City of Lowell is not responsible for an overdraft on my account or penalties incurred by my financial institution. During the next month's billing cycle any potential credit will be placed back on my account after I have met all leak adjustment requirements.
I understand if my draft utility payment is returned as unpaid, then I will be charged a returned item fee and will be responsible for the full amount of my utility bill plus the returned item fee within ten days in order to not have my service interrupted.