OLDApplication for Initiating Service (Renter)
NOTE: You will need to complete all steps and pay all fees before Service can be started. This application is a contract between the applicant and the City of Lowell.
It is the responsibility of the account holder to notify the City of Lowell to terminate services. The form to terminate services is on our website. We will not start or terminate services via telephone.
It is the responsibility of the account holder to notify the City of Lowell to terminate services. The form to terminate services is on our website. We will not start or terminate services via telephone.
Begin
Online Steps
1
Applicant Full Name
2
Applicant Phone Number
3
Applicant Email Address
4
Social Security # (Optional)
If you wish to leave this field blank, please enter N/A.
5
Requested Service Address
6
Mailing Address
If mailing address is different than your service address enter below. Otherwise, enter Same as Service Address or something to that effect.
7
Day of Initiating Service
What day do you want your service started?
Please contact Customer Service at 704-824-3518, option 1 after you have submitted your application. If your application is received after 3:00pm, your service will not be started until the next business day. Also, a copy of your driver's license must be received and all fees must be paid prior to your service starting.
Please contact Customer Service at 704-824-3518, option 1 after you have submitted your application. If your application is received after 3:00pm, your service will not be started until the next business day. Also, a copy of your driver's license must be received and all fees must be paid prior to your service starting.
8
Additional Comments
Please provide any comments or additional information below.
9
New Customer Agreement
By entering "YES" below, you agree to the following terms:
I agree that the information provided is accurate and that I am the individual associated with this information. I agree to submit this information to the City of Lowell in North Carolina and understand that this information will be used to start a Utility Account under the information I provided. I understand that I will be held financially responsible for any charges associated with starting this Utility Account with the City of Lowell in North Carolina. Should any of the
information that I provided be found to be false, I will pay the associated fees and penalties to have this information corrected.
I agree that the information provided is accurate and that I am the individual associated with this information. I agree to submit this information to the City of Lowell in North Carolina and understand that this information will be used to start a Utility Account under the information I provided. I understand that I will be held financially responsible for any charges associated with starting this Utility Account with the City of Lowell in North Carolina. Should any of the
information that I provided be found to be false, I will pay the associated fees and penalties to have this information corrected.
10
Upload Photo ID or Passport
11
Pay Activation Fee & Deposit
When starting a Utility Account there is a $50.00 Non-Refundable Activation Fee for all accounts. This fee is a one-time charge.
You may make a payment online or pay via cash or check (Payable to City of Lowell).
You may make a payment online or pay via cash or check (Payable to City of Lowell).
There is a $150.00 Deposit required to start service. This deposit stays on your account until the account is closed. You may make a payment online or pay via cash or check (Payable to City of Lowell).
Activation Fee
$50.00
Activation fee must be paid before service can begin.
Deposit
$150.00
Deposit must be paid before service can begin
12
City of Lowell to Initiate Customer Account
We are processing your request. If we have any questions, we will contact you. You can call (704) 824-3518 and select option 1 to inquire on your application.