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Team Poli

January 21, 2025

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3 minutes

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AI

3 Agencies Using AI to Better Resident Services

Leading with focus, not fear, see how these agencies are delivering the highest quality resident services with the help of AI solutions.

1. Pacifica, CA

“It's a game-changer in how our residents access information, making services more accessible, transparent, and efficient and positioning Pacifica as a smarter and more responsive city."

- Yulia Carter, Assistant City Manager, Recipient of the MISAC Innovation Award

Read the full story here.

2. Bayside, WI

“AI Search provides a user-friendly experience to navigate the websites used internally by staff and externally by residents. With the institutional knowledge lost with retiring employees, AI has been a way to fill in the gaps.”

- Andy Pederson, Village Manager

Read the full story here.

3. Prospect Park, NJ

“We’ve been getting positive feedback about VoiceAI because it helps educate the public on how to maneuver through municipal services. We have also seen a significant reduction in terms of foot traffic in Borough Hall. This allows staff to focus on those who need assistance the most.”

- Intashan Chowdhury, Former Borough Administrator

Read the full story here.

To learn more about how Polimorphic's AI solutions can help your team provide high-quality resident services, email our team at contact@polimorphic.com.

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