AI Education for Government

Most public blowups about government technology aren't really about the technology. They're about the absence of guardrails. If your community's first exposure to your AI program is a headline, you've already lost the framing.

Today, we’re beyond excited to announce a major milestone: an $18.6 million Series A round led by General Catalyst, with continued support from M13 and Shine. It’s a moment we’re incredibly proud of, but more importantly, it’s a moment built on the work of public servants across the country who are transforming how government serves people.

Discover how AI is transforming government efficiency through automation, chatbots, and data-driven decision-making. Learn how local governments can streamline services with AI-powered tools.

From high call volumes and complicated software stacks to gaps in language accessibility and resource constraints, we encountered recurring themes that highlight where the right tools and the right partners can make a meaningful difference.

Residents don’t think in terms of “who runs what”—they just want answers. Now, your AI front desk can meet that expectation, and your agencies can work together more efficiently in the process.

The future of local government customer service isn't just a chatbot. It’s an AI Concierge—a multichannel assistant designed to meet residents where they are, on every platform they already use.