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Customer Education

What's New for Polimorphic Customers: See New Features and How to Make the Most of Them

Join us for an exclusive look at our latest product updates built to save you time, reduce errors, and enhance how you serve your community.

📅 Date: July 15
⏰ Time: 10:00 AM PT / 1:00 PM ET
📍 Available Live and On Replay

What You’ll Learn

Hold on tight and get ready for a fun ride through our latest and greatest features. In this session, we’ll walk through powerful new tools designed with your workflow in mind:

Document Generation: No More Copy-Paste

Skip the manual transcribing and avoid formatting errors. Our enhanced document generation now:

  • Auto-fills form data directly into pre-set templates
  • Generates instant, polished PDFs with a click
  • Reduces human error by eliminating duplicate entry

Map View on Case Dashboard

A game-changer for visual oversight:

  • View active and past cases directly on a map view
  • Spot trends by location, like frequent missed garbage pickups
  • Enable faster follow-up and third-party accountability
  • Make smarter decisions with a spatial view of what’s happening where

Natural Voice: The Next Evolution

You’ll get a sneak peek ... we mean listen ... into our new AI-powered natural voice capabilities:

  • Clearer, more natural-sounding audio
  • Increased accuracy and contextual understanding
  • A glimpse into the future: our agentic vision for how voice AI can take on tasks for your team

Why Attend?

  • Get hands-on tips for maximizing the new features
  • Be the first to hear about what’s next
  • Ask questions directly to the customer success team

[ON DEMAND] How AI Can Make Government Services More Accessible for All Communities

Local governments serve diverse populations with unique needs—but navigating services and processes can often be complex and frustrating for residents, especially for non-English speakers, underserved communities, and individuals with disabilities.

Resident Engagement

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What's New for Polimorphic Customers: See New Features and How to Make the Most of Them

Hold on tight and get ready for a fun ride through our latest and greatest features. In this session, we’ll walk through powerful new tools designed with your workflow in mind.

Customer Education

2 minutes
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[WATCH NOW] Agentic AI for Local Government: Where to Start

Explore what “agentic AI” really means, how it differs from traditional automation, and where agencies can start using it to make a real impact, whether that's streamlining internal workflows, improving resident services, or bridging gaps between departments.

AI

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[WATCH NOW] The Problem with AI Policies (And How to Fix Them)

Explore why local governments should try AI before they regulate it and how to create policies that support responsible experimentation while protecting the public interest

AI

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[RECORDING] From Clarity to Confusion: How AI Can Simplify Government Communications Unlisted

In this webinar, we explore how AI can help North Carolina local government communicators turn complicated messages into clear, accessible information that residents can actually use.

Resident Communications

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[RECORDING] Build an AI Chatbot for Your Agency in 30 Days

Residents expect 24/7 answers. Your staff needs relief from repetitive calls and emails. In this free webinar, you’ll learn how local governments are using AI chatbots to provide always-on support—without needing a huge budget or tech team.

Resident Engagement

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Polimorphic 101: Mastering CRM, AI, and Workflows for Seamless Government Services

Get ready to level up your Polimorphic skills! Whether you're a seasoned user or just getting started, this interactive workshop will take you behind the scenes of how Polimorphic streamlines government operations from coast to coast.

Customer Education

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[WATCH NOW] AI Workshop for North Carolina Local Governments: Practical Use Cases & Security Best Practices

Local governments across North Carolina are exploring how artificial intelligence can streamline operations, improve resident services, and reduce administrative burdens. But how do you implement AI effectively while maintaining security and compliance?

AI

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How to Use Artificial Intelligence Safely in the Public Sector [ON DEMAND]

Artificial intelligence (AI) is transforming the public sector, but adopting it safely and effectively can feel daunting. This webinar brings together industry experts and public sector leaders to demystify AI, provide actionable insights, and share real-world applications tailored to local governments.

AI

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AI in Action: Solving Local Government Challenges with Automation [ON DEMAND]

From addressing staffing shortages to enhancing data analytics, streamlining municipal code interpretation, and providing off-hours support, this webinar will explore practical applications of cutting-edge technology tailored to the unique needs of municipalities.

AI

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Using AI to Transform Community Access to Local Government Services [ON DEMAND]

Reimagine service delivery with AI and A No Wrong Door policy. This ensures that residents can access the right resources without being bounced between departments, and in turn, saves your team valuable time.

AI

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Avoiding Document Disasters in the Recorders Office: How to Improve Processing and Retrieval Efficiency [ON DEMAND]

Time-consuming processes. Manual work. Disorganized systems. Not to mention data security concerns.

Processes and Workflows

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The ADA Compliance Playbook: What County Leaders Need to Know [ON DEMAND]

ADA

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cta

How Can We Optimize Your Local Government?

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