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[WATCH NOW] AI Workshop for North Carolina Local Governments: Practical Use Cases & Security Best Practices

Bring AI to Your Municipality with Confidence

Local governments across North Carolina are exploring how artificial intelligence can streamline operations, improve resident services, and reduce administrative burdens. But how do you implement AI effectively while maintaining security and compliance?

Join us for this exclusive AI workshop designed for North Carolina local government leaders, where we’ll cover:

Real-World AI Use Cases – See how NC municipalities are leveraging AI for customer service, document processing, and more.
Security & Compliance Considerations – Learn how to mitigate risks and ensure responsible AI adoption.
Lessons from Other Cities – Get insights from successful AI initiatives in local government.

This is your chance to gain practical AI knowledge tailored to the needs of North Carolina’s cities and counties. Don’t miss out—watch now!

Speakers:

Janni Wood
Applications Manager, Greenville, NC

Kyle Patel
VP of Engineering, Polimorphic

What Happens When Residents Can't Get Through? The Real Cost of Delayed Service

Delayed service has a cost, and it's rarely the one leadership is tracking. It shows up in call volume nobody has time for, in staff who feel like they're always behind, and in resident trust that erodes quietly, one unanswered call at a time.

Resident Communications

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From Content Creator to Insight Owner: Using Constituent Data to Tell Your Government's Story

Every PIO knows the work their agency did this year mattered, they just don't always have the numbers to prove it. This session shows how constituent data, like resident questions, service requests, and resolution times, becomes the backbone of stronger communications: press releases, council presentations, and resident-facing recaps. We reached out to real PIOs before this webinar to find out what they wanted to know, and we'll answer those questions live.

Customer Education

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When Institutional Knowledge Walks Out the Door

When someone who holds years of institutional knowledge leaves, what actually walks out the door with them? Two perspectives, one honest conversation.

Processes and Workflows

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How Can We Optimize Your Local Government?

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