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Resident Communications

From Confusion to Clarity: How AI Can Simplify Government Communications

Government language is often complex, technical, and hard for residents to understand—especially when tensions are high or time is short.

In this webinar, we explore how AI can help North Carolina local government communicators turn complicated messages into clear, accessible information that residents can actually use.

You’ll learn how to use AI to:

  • Translate jargon-heavy content into plain language

  • Summarize long documents like ordinances and meeting agendas

  • Tailor messages for different platforms and audiences

  • Identify gaps or confusion in your website or FAQs

We’ll also share real-world examples of North Carolina communities already using AI to improve transparency, reduce staff workload, and build trust with their communities. Whether you're just starting to explore AI or already experimenting, you’ll leave with practical strategies you can put into action right away.

Speakers

Riley George
Town of Pineville, NC
Community Relations & Communications Specialist

Kyle Patel
Polimorphic
VP of Engineering

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