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Meet Your AI Front Desk: Smarter Help Without Replacing Humans

🗓 Thursday, August 21 at 12:00 PM CT

Meet your new favorite teammates: the AI Front Desk. They don’t call in sick, work weekends without complaint, and never lose their cool, even when answering the same question for the hundredth time. 

But they’re not here to replace your team. They’re here to make it stronger.

In this webinar, we’ll explore how local governments and districts are rethinking the role of frontline service using AI, including how:

  • AI, when used thoughtfully, can expand capacity, streamline workflows, and improve service delivery
  • An AI Front Desk actually strengthens the human connection residents rely on, versus taking it away
  • Real government teams are seeing an impact in short timelines

We’ll be joined by Greg Pierce, Information Services Department Manager, from Weber Basin Water Conservancy District, who will share how his team is already putting the AI Front Desk to work. You’ll hear real-life examples of what’s working, what’s evolving, and how they’re navigating change across departments and with the public.

Whether you’re curious about AI’s role in government or already experimenting with automation, this session will offer practical insights and a vision for how AI can become your most reliable new teammate.

Meet Your AI Front Desk: Smarter Help Without Replacing Humans

In this webinar, we’ll explore how local governments and districts are rethinking the role of frontline service using AI.

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