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AI in Action: Solving Local Government Challenges with Automation

It’s not just a buzzword. AI is truly transforming the way local governments tackle the most pressing challenges.

From addressing staffing shortages to enhancing data analytics, streamlining municipal code interpretation, and providing off-hours support, this webinar will explore practical applications of cutting-edge technology tailored to the unique needs of municipalities.

In this webinar, you’ll:

- Hear success stories from other Michigan local governments

- Learn actionable strategies to bring to your operations now

- Uncover tools that can help your community thrive in the face of evolving demands

- Discover how to determine whether an AI application is safe and secureDon’t miss this opportunity to see how AI can empower your team and better serve your residents.

What Happens When Residents Can't Get Through? The Real Cost of Delayed Service

Delayed service has a cost, and it's rarely the one leadership is tracking. It shows up in call volume nobody has time for, in staff who feel like they're always behind, and in resident trust that erodes quietly, one unanswered call at a time.

Resident Communications

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From Content Creator to Insight Owner: Using Constituent Data to Tell Your Government's Story

Every PIO knows the work their agency did this year mattered, they just don't always have the numbers to prove it. This session shows how constituent data, like resident questions, service requests, and resolution times, becomes the backbone of stronger communications: press releases, council presentations, and resident-facing recaps. We reached out to real PIOs before this webinar to find out what they wanted to know, and we'll answer those questions live.

Customer Education

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When Institutional Knowledge Walks Out the Door

When someone who holds years of institutional knowledge leaves, what actually walks out the door with them? Two perspectives, one honest conversation.

Processes and Workflows

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How Can We Optimize Your Local Government?

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