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Voice AI
Reduce voicemails by up to 90% with a 24/7 voice agent.
AI Chatbot & Search
Answer resident questions instantly, anytime, anywhere, in more than 75 languages.
Workflows
Help residents apply, submit, and get status updates anytime for any type of permit or license.
Constituent Relationship Manager
From request to resolution, manage resident relationships in one unified system.
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IT
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311
Connected Communities
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Case Studies
Case Studies
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How Omro, Wisconsin, Serves Residents and Empowers Staff with its Enhanced Search
Castle Pines Enhances Accessibility for Residents and Improves Compliance with AI Search
How Polk County, North Carolina, Leveraged Polimorphic to Streamline Disaster Response
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Chatbots
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ADA
Government Technology
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A Milestone Built on a Mission
Government Technology
4 minutes
AI and Government Efficiency: How Artificial Intelligence Is Transforming Public Services
AI
5 minutes
Poli on the Road: Learnings from North Carolina
Government Technology
More Than a Chatbot: Why AI Concierges Are the Future for Local Government
AI
5 minutes
Who Handles This? Why Questions Get Lost Between Counties & Cities
Resident Engagement
5 minutes
Celebrating the 2025 Polimorphic Service-First Award Winners
Resident Engagement
5 minutes
The Challenges with Answer Accuracy in Local Government AI Chatbots
Chatbots
4 minutes
Can AI Help Municipalities Reach Digital Accessibility Compliance?
ADA
5 minutes
Webinar Categories
Resident Communications
Customer Education
Resident Engagement
AI
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[WATCH NOW] Meet Your AI Front Desk: Smarter Help Without Replacing Humans
AI
[ON DEMAND] How AI Can Make Government Services More Accessible for All Communities
Resident Engagement
[WATCH NOW] What's New for Polimorphic Customers: See New Features and How to Make the Most of Them
Customer Education
[WATCH NOW] Agentic AI for Local Government: Where to Start
AI
[WATCH NOW] The Problem with AI Policies (And How to Fix Them)
AI
[RECORDING] From Confusion to Clarity: How AI Can Simplify Government Communications
Resident Communications
[RECORDING] Build an AI Chatbot for Your Agency in 30 Days
Resident Engagement
Polimorphic 101: Mastering CRM, AI, and Workflows for Seamless Government Services
Customer Education
Avoiding Document Disasters in the Recorders Office: How to Improve Processing and Retrieval Efficiency [ON DEMAND]
Processes and Workflows
The ADA Compliance Playbook: What County Leaders Need to Know [ON DEMAND]
ADA
The Local Government Guide to Evaluating AI Tools
Can AI Make Government Services More Human?
The AI Front Desk: Reinventing the Front Desk for Modern Communities
The ROI of AI: How to Calculate the Savings and Prove Impact
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Polimorphic, the Leader in AI for Resident Services, Named to Inaugural AI 50 List by Center for Public Sector AI
AI startup Polimorphic raises $18.6 million, led by General Catalyst
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