More Accessible Health and Human Services with AI

You connect residents to some of the most important programs in government: Medicaid, SNAP, TANF, and beyond. But outdated systems and high demand often make access complicated and overwhelming. Deliver services faster, easier, and without confusion, ensuring that people get the support they need when they need it.

See It In Action

Public Benefits, Delivered Without the Phone Tree and Paperwork Maze

Applying for benefits doesn’t have to mean long lines, confusing forms, and endless follow-up calls. Instead, guide residents through applications step by step, clarify eligibility, and automate intake interviews.

Agencies Leading the Way

Hundreds of innovative public sector teams across the country are transforming services with Polimorphic.

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Reduce Barriers for Vulnerable Populations

Polimorphic was built with accessibility in mind, offering multilingual support, mobile-first design, and natural voice interactions. That means low-income residents, seniors, and people with limited digital literacy can still easily access the benefits and services they need.

Automate Intake Interviews and Appointment Scheduling

Deliver care instead of managing calendars. Residents can conduct intake interviews through AI chat or voice, then self-schedule appointments for caseworker visits, renewals, or screenings, saving staff thousands of hours.

Always-On Answers for FAQs

“How do I apply for SNAP?” “Am I eligible for Medicaid?” “Where is my caseworker located?” These repetitive questions overwhelm call centers. Our AI front desk handles them instantly, 24/7, so staff can focus on urgent and complex cases.

Keep Information Up to Date, Without IT Help

Benefit rules and program details change often, but updating systems shouldn’t require a ticket to IT. Instead, update office hours, program rules, and deadlines directly in the platform. No delays, no backlogs, and faster responses for residents.

“Using Polimorphic, we are able to mirror the state's audit process by uploading documents at each step of the audit for each district. This allows subsequent reviewers to quickly verify the documents are present, rather than digging through files, expediting the review process.”

Seth Derner

DSS QA Specialist, Gaston County, NC

Why Public Sector Executives Choose Polimorphic

Technology vendors talk about transformation, but Polimorphic delivers it where it matters most: in connecting people to life-changing programs. From compliance and accessibility to cross-agency coordination, we help HHS leaders deliver measurable impact at scale.

Built-In Compliance and Accessibility

Public trust begins with accessibility. Polimorphic ensures benefit information and services are ADA-compliant, multilingual, and fully auditable. Every resident can confidently access the programs they rely on without barriers or confusion.

One Platform for Every Program

You manage a complex web of programs, divisions, and partners. Polimorphic eliminates silos by unifying workflows, data, and communications. Whether it’s eligibility, intake, or scheduling, leaders gain visibility, keeping services aligned, efficient, and accountable.

Trusted Across Government, Ready for HHS

Polimorphic is already powering better service delivery in agencies across the country. That proven foundation gives HHS leaders confidence in a solution that scales, capable of managing the high stakes and mission-driven accountability that define health and human services.

See It In Action

You Serve the Public. Let Us Serve You.

Your mission is clear: help people. We’re here to make that mission easier and more impactful. By reducing staff workload and guiding residents clearly through benefits, applications, and appointments, we help your department focus on what matters most—serving the public.

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