The Future of GovTech is Integrated
Polimorphic connects your systems to deliver quick answers for residents and practical help for staff. By integrating more knowledge sources and tools, Polimorphic resolves more issues on the first contact and helps lean teams make a big impact.
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Harmonious Government Ecosystem
We play well with vendors across the government technology landscape to provide as much value to our clients as possible.
GIS Data Integration
Location-based Answers Available 24/7
Pair GIS data with human-friendly AI to raise first-contact resolution while building trust, strengthening budget resilience, and freeing capacity for other priorities. Complex questions, service requests, and status updates become easier for staff and residents than ever imagined. Integrating GIS is a small lift promising transformative impact. Learn more.
Works with:
ESRI ArcGIS
Shapefiles
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Knowledge Base Enhancement
Human Friendly Municipal Codes
"Can I build a coop and put five chickens in my backyard?"
Polimorphic ingests your municipal code to answer questions like this in an easy-to-understand way. Pair with GIS Data to unlock a new era of friendly self-service opportunities over the phone or by chat.
Polimorphic ingests your municipal code to answer questions like this in an easy-to-understand way. Pair with GIS Data to unlock a new era of friendly self-service opportunities over the phone or by chat.
Including:
Two-way Integration Potential
Create Cases or Provide Updates by Phone
Simplify the experience residents have when reporting issues and requesting status updates natively using Polimorphic workflows and integrating with existing 311, case management, or CRM systems for maximum coverage and impact.
Including:
Tuned for Governments
Ensure Answers Are Up to Date
Resident always receive reliable, current information through advanced and automated content scraping of municipal websites and your associated domains. We work with all websites, and are tuned for optimal performance across popular government website vendors.
Optimized for:
Endless Possibilities
Browse through our ever expanding list of possible integrations.
Looking for a vendor not shown below? Let's talk.
Looking for a vendor not shown below? Let's talk.
ArcGIS
ArcGIS from Esri is widely used in government for maps and data. Agencies maintain layers on addresses, parcels, zoning, streets, utilities, and districts, providing context for decisions, resident services, and software integrations.
Cityworks
Trimble Cityworks provides a GIS-centric solution for local governments, utilities, and public works agencies to manage and maintain infrastructure. Supports service requests, maintenance, inspections, and capital planning.
CivicPlus 311 (SeeClickFix)
311 CRM that enables residents to report non-emergency issues to government leaders, share feedback, and request information about your community.
Microsoft Active Directory
Supports SAML 2.0 single sign on for web apps, integrates with on premises AD and Microsoft Entra ID, and enables MFA and conditional access. Relevant where agencies require standards based identity, centralized access control, and audit logs.
Catalis Request 311 (QAlert)
311/CRM solution to handle requests made by the public while ensuring accountability and high service standards. Catalis Request311 allows residents to report non-emergency issues and stay informed with two-way communication.
Stripe Payments
Payments platform with PCI DSS Level 1 certification, hosted checkout, tokenization, and fraud tools. Supports online collection of fees and fines and provides reporting for reconciliation. Reduces direct handling of card data.
American Legal Publishing
American Legal Publishing provides codification and hosts municipal codes online. Jurisdictions use searchable libraries and supplementation services to keep ordinances organized and current, reducing time spent retrieving legal references.
Encode Plus
Web based platform for drafting, managing, and publishing codes with zoning and GIS integration. Supports collaborative editing, cross references, and map linked regulations. Helps to keep planning and land use content accurate and accessible.
ECode360 by GeneralCode
Hosted municipal code portal with search, links to legislation, and mobile friendly access. General Code manages updates and supplements. Supports transparency and self service for residents, attorneys, and staff researching local ordinances.
Municode
Codification services and online code library adopted across cities and counties. Offers search and organization of local laws and integrates with CivicPlus web tools. Helps reduce routine staff inquiries by making current code easy to find.
Software Solutions ERP
Financial software company, specializing in ERP software for the public sector. Their cloud-based ERP offers solutions for accounting, budgeting, accounts payable, payroll & HR, and utility billing plus an employee portal.
Calendly
Online scheduling that exposes staff availability and books meetings without back and forth. Handles time zones, reminders, and routing. Useful for permitting, inspections, and front counter services that benefit from self serve appointments.
Itineris UMAX
UMAX is a set of modern, configurable Customer Information System (CIS), CRM, Asset and Field Services Management solutions, specifically designed for utilities.
Caselle
Caselle software is a total municipal accounting solution trusted by over 1,200 organizations nationwide. Includes GL, AP/AR, payroll, utility billing, cash receipting, and court, with cloud or on prem options, portals, and integrations.
Tyler EPL (Energov)
GIS-centric software suite for government agencies that streamlines and automates community development, including planning, permitting, licensing, inspections, code enforcement, and land management.
Tyler ERP (Munis)
ERP suite for finance functions such as general ledger, accounts payable and receivable, and payroll. Supports reconciliation, audit controls, and reporting used by cities and counties.
Accela
For land use, building, and trade permits. Provides workflows for intake, reviews, inspections, fee calculation, and issuance, plus a citizen portal, plan review, mobile inspections, GIS and payment integrations, and reporting.
Salesforce
CRM platform widely used in government for case management, licensing, and constituent services. Offers data models, workflow automation, and security configurations for public sector requirements and can integrate with external systems.
Tyler ERP Pro (Incode)
ERP platform used by municipalities for finance, revenue, and utility billing. Supports reconciliation, online payments, and automated workflows. Helps reduce manual entry and centralize financial data for reporting and auditing.
AMANDA by Granicus
Hundreds of government agencies rely on Granicus Permitting, Compliance & Licensing (AMANDA) platform as their enterprise case management solution to help build safe and prosperous communities.
Wellconnected
Resource navigation and referral tools supporting HHS teams. Helps staff identify eligibility, coordinate referrals to services like housing and food, and track follow up. Useful for connecting clients to community programs.
Findhelp
National directory and referral platform for social care programs by ZIP code. HHS staff search for resources like food, housing, and transportation, send referrals, and track outcomes. Supports cross agency coordination on non medical needs.
Microsoft Outlook
Widely used in government via Microsoft 365 Government. Staff rely on Outlook and Exchange to field resident emails with retention, e discovery, and GCC or GCC High options. Fits workflows where email is a primary intake and response channel.
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Gmail
Part of Google Workspace for Government with FedRAMP authorization. Agencies use Gmail to manage resident inboxes using labels, threading, and search, and connect intake to Drive, Forms, and Meet. Common alternative to Outlook in mixed environ
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24PetConnect by Chameleon
24PetConnect advertises sheltered animals for adoption and has a lost and found to reunite owners. Chameleon provides software and technology solutions for Animal Control agencies, Humane Societies, SPCAs, and other animal organizations.
Laserfiche
Enterprise content management and process automation. Provides digital forms, records management with retention policies, and searchable repositories. Agencies digitize files, automate approvals, and support compliance and audits.
Whatsapp
Global messaging with end to end encryption, text and voice, and low bandwidth use. Useful for reaching multilingual communities where mobile chat is the norm, sending updates and reminders, and expanding accessibility beyond email and phone.
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Zencity
Civic analytics and survey tools used to measure resident feedback. Aggregates signals from surveys and public online sources to show trends and sentiment. Helps governments prioritize services and evaluate programs.
Did we miss anything?
We regularly work with clients to build integrations specific to their needs and goals.
Reach out to discuss what you're looking to solve and with what vendor.
Get in TouchReach out to discuss what you're looking to solve and with what vendor.
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