The manuals we wish we had

Without the right questions, it’s easy to choose a product that demos well but fails in the real world. This guide helps your team evaluate not just what’s possible with AI, but what’s proven to deliver better service for your community.

Too often, AI is framed as a threat to empathy, connection, and personalized service. But what if AI is actually the tool that frees public servants to do more of what matters most?

The traditional front desk is overwhelmed. Staffing shortages, high call volumes, language barriers, and limited hours all stand in the way of excellent public service. But it doesn’t have to be that way.

Learn exactly what to measure, how to measure it, and how to share results with leadership and residents.

AI can help your agency work smarter—not harder—but getting council and leadership buy-in? That’s the tricky part. This free ebook gives you the tools, tactics, and talking points you need to confidently bring AI to the table (without triggering a budget panic or a privacy debate).