October 6, 2025

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Resident Engagement

Putting Your Data on the Map: Meet Polimorphic’s New GIS Integration

When residents ask, “Where can I build?” “What’s my trash pickup day?” “Is camping allowed here?,” the answers already exist in your GIS data. Now, they’re just a question away.

During this session, Polimorphic Engineer Zach Duguid will walk through our newest integration with GIS, showing how local governments can bring their map data directly into the AI agent experience.

Join us to explore:

  • What GIS actually is(in plain English) and why this rollout matters now
  • How easy it is to connect your GIS data — just share a link and let the agent do the rest
  • Real-world questions residents can now get answers to instantly
  • The bigger picture: what this means for smarter, more connected communities

Whether you’re new to GIS or simply curious about what’s possible when your map data meets AI, this session will show how powerful insights can be unlocked with just one simple link.

This is not just another feature walkthrough, it’s a glimpse into the future of location-aware service.

What Happens When Residents Can't Get Through? The Real Cost of Delayed Service

Delayed service has a cost, and it's rarely the one leadership is tracking. It shows up in call volume nobody has time for, in staff who feel like they're always behind, and in resident trust that erodes quietly, one unanswered call at a time.

Resident Communications

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From Content Creator to Insight Owner: Using Constituent Data to Tell Your Government's Story

Every PIO knows the work their agency did this year mattered, they just don't always have the numbers to prove it. This session shows how constituent data, like resident questions, service requests, and resolution times, becomes the backbone of stronger communications: press releases, council presentations, and resident-facing recaps. We reached out to real PIOs before this webinar to find out what they wanted to know, and we'll answer those questions live.

Customer Education

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When Institutional Knowledge Walks Out the Door

When someone who holds years of institutional knowledge leaves, what actually walks out the door with them? Two perspectives, one honest conversation.

Processes and Workflows

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