Government leaders are no longer asking whether AI belongs in government.
They’re asking a more practical question:
Is it delivering real results and can we prove it?
This eBook is built for that moment. Rather than focusing on hype or speculative future value, it defines AI success through measurable, defensible outcomes that align with public-sector priorities—limited staff capacity, constrained budgets, transparency, and resident trust.
In government, success isn’t measured by novelty. It’s measured by what changes.
When AI returns time to staff, improves resident access, and helps agencies meet demand without adding headcount, those outcomes can, and should, be measured.
This guide helps agencies move from interest to evidence.
