AI to Connect Communities Across Government

Residents don’t think in terms of departments, agencies, or jurisdictions. They just want answers. Deliver seamless communication across city, county, and agency lines with AI-powered chat and voice tools. The result: inclusive service, reduced staff strain, and stronger connections between communities and the governments that serve them.
See It In Action

Answer Resident Questions, Even If They’re for Another Department

No more “let me look up that number” moments. With Polimorphic, residents can ask questions anywhere, on a city website, a county page, or through a voice line, and still get accurate answers. AI intelligently routes and responds so people don’t need to know which agency owns which service.
No items found.

Eliminate the Phone-Tag and Transfer Game

Too often, residents get bounced from department to department in search of an answer. Eliminate the need for transfers by giving staff and residents immediate access to accurate information.
Break Down Barriers With Multilingual AI
Language should never be a barrier to accessing services. Polimorphic provides multilingual, culturally aware AI support that helps residents get information in the language and phrasing they’re most comfortable with.
Build Trust With More Responsive, Humanlike Communication
Instant, reliable answers show residents that their government is listening and responsive. The AI doesn’t just deliver information. It communicates in a natural, approachable way. This strengthens trust and helps governments better serve historically underserved groups.
Help Residents Find Services That Matter to Them
From community events to food assistance, housing programs to health resources, surface the right opportunities based on resident needs. Instead of navigating multiple websites or calling different offices, residents can ask one question and get directed to the right place—fast.

Agencies Leading the Way

Hundreds of innovative public sector teams across the country are transforming services with Polimorphic.
LogoLogoLogoLogoLogoLogoLogoLogoLogoLogo
LogoLogoLogoLogoLogoLogoLogoLogoLogoLogo

See It In Action
Error, please try again after some time.

What should you look for in an AI solution?

Check out our guide to evaluating government AI solutions to help you make decisions.

Connect the Dots Across Cities, Counties, and Regions

Polimorphic spans jurisdictions, making communication seamless across municipalities. Whether a resident lives in one city but uses services managed by the county, or asks a county question on a city site, they still get the right answer. Boundaries disappear, and residents see a unified government experience.
Request a Demo

Resources

View All
Records Retention & Exportability: What to Require From Your Vendor
Nothing will burn you faster than picking a system that stores your records but won’t let you get them back out. 
Call Center Software for Government: Capabilities, Integrations, Compliance
Running a call center in government is nothing like running one in the private sector. The stakes are higher. The compliance rules are tougher. And the integrations, or lack of them, can make or break your rollout.
Permitting Software for Governments: What to Know Before You Buy
If you’ve ever spent hours tracking down a missing permit application, juggling resident complaints, or explaining the same process three times in one day, you know permitting isn’t just paperwork.
© 2024 Polimorphic, Inc.
Privacy Policy
Terms of Service
Accessibility Statement
Navigation
HomeCRM ProductAI Search & ChatVoice AICase StudiesPressTrust Center
Contact
(949) 375-2015
122 W 26th St. #1104
New York, NY 10001
contact@polimorphic.com
Follow Us
Got a question? Ask it here!