Chatbot for
Local Governments

Less calls for staff and more satisfied residents with an AI-powered chatbot that directs residents to the right information every time.

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trusted by HUNDREDS OF AGENCIES
Safe & Accurate

No hallucinations, only facts. Pulling information only from outlined sources, our chatbot only pulls accurate and reliable data from trusted sources.

Multilingual Support

¿Hablas español? Yes, and over 75 other languages. Allow multilingual residents to easily find answers. Plus, reduce your costs on translation services.

Easy Implementation

In less than a month, our team will help you launch your shiny, new chatbot. Plus, we offer support for press announcements and social media.

Seamless Handoff

When residents have more detailed questions or requests, our chatbot seamlessly hands-off to the right contact or department.

Customize, Integrate

From branding to custom names, we help you build a chatbot all your own. Plus, we integrate with your website platform, CRM, and more.

Seasonal Support

During busy seasons, chatbots handle the influx of repeat requests and questions. Save staff time for the hard-hitting questions and more impactful work.

“Our priority is to serve the public in the most efficient way possible. Polimorphic’s AI chatbot has transformed how we serve residents, enabling us to better accomplish that priority. Our website is now more useful, accessible, and user-friendly than ever before. The additional benefit of being able to serve our diverse community using multiple languages has really been a game changer. Integrating the Polimorphic chatbot into our webpage was also remarkably simple – we had it operational and handling requests in just a few minutes. It really was seamless!”
Micah Hassinger
Director of Information Technology, Passaic County, NJ

See Our Chatbot on Your Website

Get a personalized demo and see why hundreds of other agencies are trusting Polimorphic to:
Help answer repeat and simple questions
Make resident services more accessible to all community members
Lighten the load on front line teams, allowing them to focus on more impactful initiatives
Request your personalized demo and our team will reach out as soon as possible.
At Polimorphic, we believe that government services should be easily accessible to all, including individuals living with disabilities. In accordance with the Americans with Disabilities Act (ADA), state and local governments are required to ensure that every citizen can access and participate in programs, services, and activities. Polimorphic is here to help you meet and exceed those standards.

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We're at FAC's Innovation & Policy Conference Sept. 18-19, 2024!


Frank Danihel

708.372.5497
frank@polimorphic.com

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UK accessibility expert blog

Our Commitment to Accessibility

At Polimorphic, our goal is enabling a stronger connection between people and government. We enable governments to be more transparent and accessible for all, including individuals using assistive technology or living with disabilities.
Polimorphic is committed to adhering to the World Wide Web Consortium's Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards for our constituent-facing portal. We ensure the accessibility of constituent-facing pages and applications on Polimorphic.com by evaluating our software and identifying accessibility goals, employing accessibility quality assurance methods and providing continual accessibility training for our staff. Our testing includes automated tools, manual methods, and assistive technology such as screen readers.
We are continuously expanding our accessibility efforts, including new features currently in development to enhance voice-assisted technology. These advancements will provide an even more accessible and inclusive experience for users relying on assistive technologies. Additionally, we have partnered with Deque Systems, a leader in digital accessibility, to help us further evaluate and monitor our platforms, ensuring that we meet or exceed accessibility standards.
For optimal compatibility with assistive technology utilizing document uploads for constituent services, we recommend using the following browsers:
  • Google Chrome browser, tested on macOS Sonoma 14.5
  • Edge browser, tested on a PC
We welcome your feedback on the accessibility of Polimorphic.com. Please let us know if you encounter any accessibility barriers.

E-mail: contact@polimorphic.com
Visitor Address: 122 West 26th Street, Ste.# 1104, New York, NY 10001
Got a question? Ask it here!