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AI

From Pilot to Performance: Making AI Impact in Government

Many government AI initiatives start strong… and then stall.

Often, the issue isn’t ambition or buy-in, but the limitations of point solutions that weren’t designed to scale across services, departments, or channels. In this webinar, we’ll examine why platform-based approaches are becoming essential for delivering modern digital government services.

Through real-world examples and practical framing, we’ll discuss how organizations like yours can:

Move beyond isolated AI tools toward flexible platforms that support end-to-end service delivery.
Focuses on strategic decision-making, not technical jargon, to help leaders build AI-enabled services that evolve with constituent needs.
Move from theories and pilot to data-driven results that can be shared amongst your peers and constituents

From Pilot to Performance: Making AI Impact in Government

AI

Trust, ROI, and What's Next: What Local Governments Learned About AI in 2025

Artificial Intelligence

Putting Your Data on the Map: Meet Polimorphic’s New GIS Integration

Resident Engagement

When Disaster Strikes: Polk County’s Journey Through Recovery

In this session, we’ll walk through how Polk County, North Carolina’s Emergency Management Department used Polimorphic to strengthen its disaster relief operations.

AI

Meet Your AI Front Desk: Smarter Help Without Replacing Humans

In this webinar, we’ll explore how local governments and districts are rethinking the role of frontline service using AI.

AI

What's New for Polimorphic Customers: See New Features and How to Make the Most of Them

Hold on tight and get ready for a fun ride through our latest and greatest features. In this session, we’ll walk through powerful new tools designed with your workflow in mind.

Customer Education

2 minutes

Agentic AI for Local Government: Where to Start

Explore what “agentic AI” really means, how it differs from traditional automation, and where agencies can start using it to make a real impact, whether that's streamlining internal workflows, improving resident services, or bridging gaps between departments.

AI

2 minutes

The Problem with AI Policies (And How to Fix Them)

Explore why local governments should try AI before they regulate it and how to create policies that support responsible experimentation while protecting the public interest

AI

From Confusion to Clarity: How AI Can Simplify Government Communications

In this webinar, we explore how AI can help North Carolina local government communicators turn complicated messages into clear, accessible information that residents can actually use.

Resident Communications

Build an AI Chatbot for Your Agency in 30 Days

Residents expect 24/7 answers. Your staff needs relief from repetitive calls and emails. In this free webinar, you’ll learn how local governments are using AI chatbots to provide always-on support—without needing a huge budget or tech team.

Resident Engagement

Polimorphic 101: Mastering CRM, AI, and Workflows for Seamless Government Services

Get ready to level up your Polimorphic skills! Whether you're a seasoned user or just getting started, this interactive workshop will take you behind the scenes of how Polimorphic streamlines government operations from coast to coast.

Customer Education

[WATCH NOW] AI Workshop for North Carolina Local Governments: Practical Use Cases & Security Best Practices

Local governments across North Carolina are exploring how artificial intelligence can streamline operations, improve resident services, and reduce administrative burdens. But how do you implement AI effectively while maintaining security and compliance?

AI

How to Use Artificial Intelligence Safely in the Public Sector

Artificial intelligence (AI) is transforming the public sector, but adopting it safely and effectively can feel daunting. This webinar brings together industry experts and public sector leaders to demystify AI, provide actionable insights, and share real-world applications tailored to local governments.

AI

AI in Action: Solving Local Government Challenges with Automation

From addressing staffing shortages to enhancing data analytics, streamlining municipal code interpretation, and providing off-hours support, this webinar will explore practical applications of cutting-edge technology tailored to the unique needs of municipalities.

AI

Using AI to Transform Community Access to Local Government Services [ON DEMAND]

Reimagine service delivery with AI and A No Wrong Door policy. This ensures that residents can access the right resources without being bounced between departments, and in turn, saves your team valuable time.

AI

Avoiding Document Disasters in the Recorders Office: How to Improve Processing and Retrieval Efficiency

Time-consuming processes. Manual work. Disorganized systems. Not to mention data security concerns.

Processes and Workflows

How Can We Optimize Your Local Government?

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