AI-Powered Support for Councils of Governments

COGs bring cities, towns, and counties together around shared challenges. Strengthen that mission with AI-powered tools that scale across jurisdictions, streamline communication, and reduce staff workload.

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AI-Powered Support for Councils of Governments

COGs Bridge Local Governments to Regional Progress

COGs play a strategic connector role. From planning housing initiatives to coordinating transportation networks to driving climate action, COGs make progress possible across communities. Polimorphic makes that coordination easier by ensuring staff and residents get the right information at the right time.

Use Cases Across Transportation, Housing, Climate, and More

With one connected system, every member jurisdiction can deliver accurate, timely information while reducing staff workload.

AI Front Desk

Instantly answer common resident and staff questions about transportation projects, regional meetings, or environmental updates, available 24/7 across chat, voice, text, and email.

Online Applications

Simplify applications and submissions, from housing vouchers and zoning requests to sustainability program sign-ups, with guided digital forms and automated routing.

Data & Analytics

Centralize engagement data from across jurisdictions, giving COGs a clear view of resident needs, program participation, and cross-agency collaboration.

“Our goal has always been to bring governments together to serve our communities more effectively and efficiently. With our chatbot, we’re making it easier for our members and citizens to get the information they need, when they need it—no matter what jurisdiction they are in. ”

Robert Hiett

Executive Director, Upper Coastal Plain Council of Governments (UCPCOG)

Publish and Share Information Across Jurisdictions

Create, manage, and distribute shared resources across your region. Whether it’s policy toolkits, program updates, or transportation guides, agencies can publish once and share consistently across member portals and sites, ensuring every jurisdiction stays aligned.

Streamline Access to Information

Member cities and towns shouldn’t have to dig through PDFs or outdated links to find what they need. With AI-powered search and chat on COG websites, staff (and residents) can quickly access resources and program details. That means less frustration and faster action across the board.

Automate FAQs and Reduce Email Overload

COG staff spend too much time answering the same funding and compliance questions from member governments. Polimorphic automates these FAQs, covering funding programs, planning templates, and regulatory deadlines, so staff can focus on higher-value work.

Support Cross-Agency Collaboration Without Silos

COGs were created to break down silos between jurisdictions. Reinforce that mission by giving departments a shared platform to access, update, and reference workflows or messaging. Instead of fragmented communication, teams across cities, towns, and counties work from one connected system.

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What should you look for in an AI solution?

Check out our guide to evaluating government AI solutions to help you make decisions.

Work Doesn’t Stop After Hours

Government offices close, but resident needs don’t. Residents can get answers after 5pm, on weekends, or during emergencies, without additional staffing. Then, your team doesn’t return to a backlog of voicemails and emails.

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How Can AI Transform Your Service Levels?

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Why COGs Choose Polimorphic

Plenty of technology solutions exist, but we’re the only ones built for the unique scale, complexity, and accountability of COGS. Here’s how we stand apart.

Accessibility and Compliance Built In

COGs operate at the intersection of multiple jurisdictions, which means every communication must meet strict standards for accessibility and compliance. Make that easy with ADA-ready design and multilingual support included from the start. Residents of all ages and backgrounds can confidently access the services and updates that affect their communities.

Regional Solutions That Break Down Silos

We flex to the unique needs of each COG program while consolidating workflows, data, and communication into one platform. The result: leaders can see across jurisdictions in real time, cut through silos, and keep regional initiatives on track.

Proven Technology for the Public Sector

From small municipalities to large county systems, governments across the country already rely on Polimorphic to serve residents more effectively. That track record gives COGs a proven foundation they can trust. One that’s built for the complexity of regional planning, large populations, and multi-agency collaboration.