March 26, 2026

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Making Government More Human with AI: Putting People at the Center of Digital Services

Government IT leaders are under increasing pressure to deliver faster, more accessible digital services—without sacrificing security, trust, or the human element. Artificial intelligence can help meet that demand, but only when implemented thoughtfully and within the realities of public-sector infrastructure.

In this national GMIS webinar, Polimorphic’s engineering leaders—many of whom are former DOT technologists—will explore how state and local governments are using AI today to modernize service delivery, reduce repetitive workloads, and improve how residents find and understand information.

Rather than focusing on hype, this session will highlight real-world, practical applications of AI that fit within existing government systems. Attendees will also learn how to approach AI adoption responsibly, ensuring transparency, accessibility, and alignment with public-sector values.

What You’ll Learn

✅ Where AI delivers real value in government today

✅ How to modernize digital services without losing the human touch

✅ Practical guidance for responsible AI implementation

What Every Government Team Needs to Know About AI in 2026

AI is already in your community, but most local government leaders are still on the outside of that conversation. This session gives city managers and department directors the language, framework, and confidence to lead AI decisions without needing a six-figure consultant. Join us June 10th at 2PM ET.

Government Technology

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AI Policy for Mississippi Municipalities: Do You Need One, and What Should It Actually Do?

AI is already in your organization, whether you have a policy for it or not. The real question isn't whether to write one, it's whether the policy you have (or are considering) is actually helping your municipality adopt AI safely, or quietly getting in the way.

Government Technology

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How AI Helps Louisiana Municipalities Serve Residents Before, During, and After a Crisis

Every year, Louisiana municipalities prepare for hurricane season knowing that when a storm hits, resident calls surge, staff get overwhelmed, and critical information changes by the hour. Residents need answers fast, and they shouldn't have to wait on hold to get them.But AI for government isn't just a crisis tool. The same technology that helps a city handle a thousand calls during a storm is the same technology that improves daily operations year-round, answering billing questions, routing service requests, and giving leadership visibility into what residents actually need.

Processes and Workflows

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