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Every year, Louisiana municipalities prepare for hurricane season knowing that when a storm hits, resident calls surge, staff get overwhelmed, and critical information changes by the hour. Residents need answers fast, and they shouldn't have to wait on hold to get them.

But AI for government isn't just a crisis tool. The same technology that helps a city handle a thousand calls during a storm is the same technology that improves daily operations year-round, answering billing questions, routing service requests, and giving leadership visibility into what residents actually need.

In this webinar, you'll hear how municipalities are using AI to keep residents informed and connected during emergencies and how that same platform makes everyday constituent service faster, smarter, and more accessible.

We'll cover:

• How AI handles surges in resident inquiries during a crisis such as keeping phone lines clear for true emergencies while getting people answers via phone, chat, and web
• Real examples of how municipalities have used AI during disasters:
  
  • Pre-event: Getting ahead of the surge before it starts
  • During the event: Keeping residents informed in real time 
  • Post-event: Driving recovery and restoring normal operations
• Practical do's and don'ts for municipalities considering AI with lessons learned from cities that have been through it

Fill out the form to watch on-demand now.