June 1, 2026

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Government Technology

What Every Government Team Needs to Know About AI in 2026

Your residents are already interacting with AI. Your staff has questions about it. And somewhere in your inbox, there's probably a policy memo, a conference session, or a vendor pitch asking you to weigh in on it.

But most AI conversations in local government are still happening without the people who matter most in the room: the leaders making the calls.

Join this session for a no-jargon, practical hour designed specifically for city managers, department directors, and local government teams who want to lead AI conversations with clarity and confidence. We'll cut through the noise and focus on what actually matters for your community: Making an impact.

We'll cover:

  • What AI in government actually looks like today and what it doesn't
  • The questions your residents, staff, and council are going to ask (and how to answer them)
  • How to evaluate whether an AI tool is solving a real problem or creating a new one
  • What responsible AI adoption looks like for government agencies without a six-figure consultant
  • How peer cities are framing the AI conversation internally and what's working

Whether you're just starting to explore AI or already navigating your first deployment, this session will give you the language, the framework, and the confidence to lead the conversation.

How AI Helps Louisiana Municipalities Serve Residents Before, During, and After a Crisis

Every year, Louisiana municipalities prepare for hurricane season knowing that when a storm hits, resident calls surge, staff get overwhelmed, and critical information changes by the hour. Residents need answers fast, and they shouldn't have to wait on hold to get them.But AI for government isn't just a crisis tool. The same technology that helps a city handle a thousand calls during a storm is the same technology that improves daily operations year-round, answering billing questions, routing service requests, and giving leadership visibility into what residents actually need.

Processes and Workflows

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Beyond the Chatbot: How Governments Are Scaling AI Across Every Resident Touchpoint

In this webinar, you'll hear directly from Kyle Patel, VP of Engineering at Polimorphic, and Tara McMenanim, City Clerk of Racine, WI where theymoved beyond a single AI touchpoint to a unified service delivery platform and what that shift meant for their residents, their staff, and their ability to operate proactively.

AI

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Making Government More Human with AI: Putting People at the Center of Digital Services

Rather than focusing on hype, this session will highlight real-world, practical applications of AI that fit within existing government systems.

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