Just Launched 🚀:
Outbound Communications for Government

Proactively reach residents across every channel
Governments can now send geographically targeted texts, phone calls, and emails to residents in minutes from the same platform that powers inbound AI service, workflows, and resident engagement.
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No disconnected tools. No manual outreach. No guessing who received the message.
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Just faster communication, integrated GIS, better resident experiences, and a complete audit trail for every interaction.

One platform for:
- Inbound AI constituent service
- Resident workflows and case management
- CRM and communication history
- Proactive outbound notifications that support resident responses
- GIS-powered audience targeting

Fill out the form to request a demo, and see a detailed walkthrough of Outbound Communications.

Trusted by forward-thinking agencies nationwide.

Watch a Full Product Demonstration

See how Outbound Communications can help your team modernize resident communication.

Outbound Communications is helping us to reach our residents and get community input before we even build things. We've also been using it to notify everyone within a certain radius whenever a liquor license is coming up for review with the Public Safety and Licensing Committee. It's been great!

Tara Mcmenamin

Director of Customer Service, City of Racine, WI

“Our priority is to serve the public in the most efficient way possible. Polimorphic’s AI chatbot has transformed how we serve residents, enabling us to better accomplish that priority. Our website is now more useful, accessible, and user-friendly than ever before. The additional benefit of being able to serve our diverse community using multiple languages has really been a game changer. Integrating the Polimorphic chatbot into our webpage was also remarkably simple – we had it operational and handling requests in just a few minutes. It really was seamless!”

Micah Hassinger

Director of Customer Service, City of Racine, Wisconsin

Built for Real Government Workflows

The use cases are truly endless. Polimorphic gives agencies a single system for proactive communication, constituent engagement, and AI-powered service delivery. Here are a few just to get the wheels turning.

Utilities & Public Works

Draw a polygon around a water main break or outage area and instantly notify affected households by text or email.

Planning & Engagement

Send radius-based notices for development projects, liquor licenses, hearings, and open houses, while maintaining an auditable record of outreach.

Solid Waste & Operations

Alert residents about holiday pickup schedules, storm debris collection, or service interruptions before phones start ringing.

Administration & Communications

For community-wide events, such as festivals or parades, notify neighbors of road closures and parking restrictions.

You're not just buying technology, 
you're gaining an extension to your team.

100% US-Based

50+ Gov Experts & AI Engineers

Trusted by hundreds of Agencies